Article ~
"It’s really important that you feel good. Because this
feeling good is what goes out as a signal into the universe and starts
to attract more of itself to you. So the more you can feel good,
the more you will attract the things that help you feel good."
~ Joe Vitale
T I I S G
by Barb
Langlois
I’m really trying to turn the negative situations I encounter in my life into something positive. Joe Vitale (bestselling author and speaker) labels it “TIISG” (Turn It Into Something Good). Just last month I was involved in a situation that seemed so simple from my perspective yet it appeared so difficult from the other persons’ perspective. This is not to say what she did was bad or wrong. She did what she thought was right. After the incident I was fortunate to be able to TIISG!
I was giving a speech in Toronto. I was scheduled to talk at 1100, after the keynote and plenary speakers. Being the person I am (how could I be otherwise?), at about 0745, I went down to the ballroom I was speaking in to ensure the stage/microphone was just how I wanted it. Part of my talk involved my “Generations” role play. In the ballroom, I noticed the platform I would be speaking on, had 2 draped tables at the front of it, with four chairs pulled up to it and 4 microphones sitting on the tables. Not a good set up for me. I couldn’t do the role play behind the tables, nor could I do it in front of the platform. No-one would be able to see me. I asked for the Event Manager, a couple of times, to see if I could get the tables moved to the back of the platform. She was unavailable each time.
Since it was getting close to the time when the keynote was to begin, I asked one of the hotel workers if he knew who I could contact to push the tables back. He pointed me to the “table man” and the “microphone man.” We all went back to the ballroom, and as fate would have it, the person speaking after me was in the room. I asked her if it was ok if I had the tables moved to the back of the platform. She thought it was a great idea. The hotel man literally pulled the tables back and Mr. Microphone man adjusted the microphones and in less than 3 minutes, they were done. Perfect, off I went to listen to the keynote and plenary!
“Something’s not right,” I thought to myself. I ducked out early from the plenary and walked back into the ballroom. Sure enough, the tables were back in their original position, at the front of the stage. UGGGH! I felt like crying. It was 20 minutes until I took the stage. As I was ranting around, a young man came over and informed me he was the one who moved the tables back to their original position. He said “you can’t move the tables.” I tried to explain my situation to no avail – he informed me I needed to speak with the Events Manager; she was suddenly very available.
She walked into the room in what I would describe as “a mood needing improvement.” She re-iterated what the young man had said. “You cannot have the tables moved. We can’t do that. It will affect the speaker after you.” I attempted to explain the speaker after me had ok’d the table move but she dug in. “No. We already got you the screen you requested.” (I had emailed earlier requesting a screen to change behind). I thanked her for getting the screen and then tried a different approach. I acknowledge the busyness of her day, I apologized for the inconvenience I was causing and if I had I known the stage was set this way, I would have notified her earlier. I mentioned I had spoken with the speaker after me and she had ok’d my requested change. The Events Manager softened and . . . conceded! Whew! 10 minutes till stage time!
I had a very successful talk. I thought about what had happened and after I arrived home from Toronto, I sent the Events Manager a card genuinely thanking her for accommodating my requests and outlining what I had learned in the process. She emailed me this response:
“Hi Barb
-
I know we are not suppose to send a thank you to someone who is thanking us - but I was touched that you took the time to write and mail me a message.
Glad things turned out alright and look forward to having you present at future conventions.”
There are 2 valuable lessons here:
1) If we take the time and genuinely think about it, most negative or inconvenient situations can be turned into something good. What are you doing to turn some of your encounters into something good?
2) In this day of ever expanding technology, never under-estimate the value of a hand-written note. This however is an article in and of itself!
Step Out of the Ordinary!

Barb Langlois RN BSN MSN
Speaker and Seminar Leader
(1) 604.819.1888
www.BarbLanglois.com
e-Mail me at: barb@barblanglois.com
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